Payor relations is a headache. We provide relief.

Delays, denials, and constant back-and-forth with payors slow your business down. You didn’t build your business to spend months navigating credentialing, negotiating contracts, or fixing payment issues.

With over 25 years of hands-on experience inside payor networks and provider operations, we manage contracting, credentialing, and payment issues at scale—handling payer relations end-to-end so you can focus on running and growing your business.

Our Core Services

Contracting

Get the support you need without spending months trying to make progress. We:

Identify and pursue the right payer opportunities
Navigate closed networks with strategic positioning
Build the case for why your business should be included
Negotiate terms with long-term value in mind
Support renewals and contract improvements

This isn’t just about getting contracts.  It’s about getting contracts that actually work for your business.

Credentialing

Remove the administrative burden that slows everything down. We:

Manage Medicare, Medicaid, and commercial payer enrollment
Handle documentation, submissions, and follow-ups
Track progress across multiple payers
Manage ongoing attestations and compliance requirements
Keep your information accurate and up to date

Fewer delays. Fewer errors. No wasted time.

Ongoing Optimization

Signing a contract is only the beginning. We:

Compare what you’re being paid vs. what your contract says
Identify underpayments and discrepancies
Work directly with payers to resolve issues
Monitor performance over time
Ensure your agreements continue to deliver value

Most businesses don’t realize they’re underpaid.  We make sure you’re not one of them.

The TBO Difference

Payor relations doesn’t follow a standard playbook. Our work is led by experienced professionals who have spent decades working directly within payor networks, managing contracts, and handling credentialing at scale.

We are able to move your business forward by:

Knowing where to start and where not to waste time
Understanding how to position a business when access is limited
Recognizing what matters in negotiations
Managing the process without constant resets or delays

HOW IT WORKS

Discovery Call

We understand your current situation, challenges, and goals.

Opportunity Assessment

We work with you to identify where you’re losing time, missing access, or leaving revenue on the table.

Execution

We support you in contracting, credentialing, and payer communication.

Ongoing Optimization

We work with you to ensure everything continues to perform—and adjust where needed.

Let us help your business

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