You became a physician to deliver care. We make sure your operations support that every single day.
Between patient care, compliance requirements, and operational demands, the most successful practices protect clinical time by putting the right administrative support in place. Tactical Back Office gives you trained staff who keep your operations moving without constant oversight.
Most Staffing Solutions promise help. TBO staffing ensures you are ready for today and tomorrows administrative work.
Up to $3000 cost savings per month
Placement in under 1 week
16 weeks of specialized training
A Back-Office Staffing System Built for Therapy Practices
In any medical practice, efficiency is shaped by everything that happens before and after the exam room. Tasks need to be completed accurately, on time, and without requiring escalation. When that consistency is in place, work flows, handoffs hold, and physicians stay focused on patient care.
Tactical Back Office is built to bring that structure to your practice from day one.
Each role is designed to operate within a supported framework that includes:
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Staff who complete 16 weeks of specialized training before they begin
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Clearly defined workflows tailored to medical environments
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Coverage models that prevent disruption when staffing changes
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Ongoing monitoring to maintain performance standards
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Direct accountability for the completion of critical tasks
Trained on the software you use
No learning curve. No system excuses.
Consistency is built into how we staff.
Where We Support Your Practices Everyday
Administrative work is the engine behind every medical practice. Tactical Back Office places trained administrative staff directly into your workflow — people who are prepared before they arrive, supported after they start, and accountable for keeping work moving without escalation.
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Appointment scheduling and Calendar management
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Patient intake coordination
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Insurance eligibility verification
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Billing preparation and claims follow up
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Patient communication and reminders
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Documentation and adminstrative support
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Revenue cycle coordination
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Administrative workflow management
With a simple structure starting at $9.84/hour, you gain more than administrative help. You gain consistency in how critical work gets done. In a medical practice, the question is rarely whether the work exists. It is whether it gets done properly, every time.
Built for Physician Practices of Every Type
Primary care and family medicine practices, specialty clinics, private and group practices, telehealth and hybrid care models, solo physicians and multi-location practices, outpatient and ambulatory care centers.
HOW IT WORKS
01
Speak with us
02
Select Your TBO Staff Member
03
Set a start date
04
Begin work with us
Physicians are trained to diagnose, decide, and deliver care. When the administrative side of a practice runs consistently, that focus stays protected. Tactical Back Office places trained, supported administrative staff into the daily flow of your operations so the work behind the scenes functions the way it should, reliably, and without requiring your constant involvement. The result is a more efficient practice where your time, attention, and expertise are used where they matter most.
Book a 15-minute staffing review and see where your time can be given back.
If your practice feels like clinical time is slowly being consumed by administrative responsibilities, this model was designed to address exactly that.
FAQ
What are the actual hours / time zones?
Your VA works the hours you need, aligned to your time zone.
Is there a contract or commitment period?
No long-term contracts. We only require a one month notice period.
Can I start with one TBO staff member and scale?
Yes. Most of our clients start with one and scale easily as your needs grow.
What happens if my TBO staff is sick or quits?
We replace or cover the role at no extra cost, ensuring continuity.
Do I get a dedicated person or a pool?
You get a dedicated VA, backed by a system for continuity and support.
Who manages the day to day of the TBO staff?
You direct the work. We manage the HR, payroll, training and support.
What makes this different from hiring a freelancer or agency?
You get a dedicated staff member backed by a system, not a single individual or a rotating pool.
Find Your Perfect Solution Today.
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