FAQ

Got questions?

Choosing a staffing agency can be a challenging task, and we want to make sure you have all the information you need to make an informed decision.

Got questions?

Choosing a staffing agency can be a challenging task, and we want to make sure you have all the information you need to make an informed decision.

We have answers.

We have compiled answers to some of the most common questions our clients have asked us. We aim to provide clear and concise answers to help you understand how we can help your business grow with the right talent. If you have any additional questions or concerns, please do not hesitate to contact us.

Does your team speak English well?

Yes, our team members have been speaking English for years and come from the call center industry.

Can I interview my team member?

Yes, we can schedule interviews through any video conferencing platform.

What hours does the TBO Team work?

They work the hours you direct them to, EST/CST/PST or alternative shifts.

What days can they work?

Whatever days you direct them to work, typically Monday – Friday, business hours local time.

What do I need to provide them?

Any direction and training specific to your practice/business. We handle all hardware.

What if I don’t like what I’m paying for?

We can provide another new team member or not charge you. Your choice.

How fast can they start?

It depends on the job you need them to complete. 1 day to 90 days.

Don’t sacrifice quality for cost. Let us find your next employees.

Start Hiring Now

Don’t sacrifice quality for cost. Let us find your next employees.

Start Hiring Now

“I have been nothing but thrilled with the services of Tactical Back Office and the solid foundation of its people. Our TBO service member was an instant Teammate! She “hit the ground running” and continues to show her worth daily. I look forward to many more successes with our team and with Tactical Back Office.”

Katie Zeiders

Revenue Department Supervisor, MMR