Build the team you need
Run the operation you want
Staffing and payor relations services BUILT for healthcare businesses that refuse to slow down.
Turn admin chaos into operation momentum.
At Tactical Back Office, we’re not outsiders trying to learn your industry, we are your industry. Founded and operated by HME business owners with over 25 years of frontline experience, we know the grind, the systems, and the staffing frustrations firsthand. That’s why we built a solution that goes far beyond traditional outsourcing.
Our professionals complete up to 16 weeks of live, hands-on training inside a real HME facility before ever joining your team. By the time they arrive, they’re 95% ready, already fluent in the industry protocols, and customer care expectations. We’re not just solving the hiring problem. We’re giving you a strategic advantage: reliable people, predictable performance, and instant impact from day one.
Find Your Perfect Solution Today.
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TBO Staffing provides pre-trained healthcare professionals who integrate directly into your business, ready to contribute from day one. No learning curve. No inefficiency. Just the right work, done the right way, at the right cost.
Remote Staff Placement
Qualified, pre-trained professionals placed directly into your operation and ready to contribute from day one.
Front Office Support
Patient intake, scheduling, insurance verification, and referral management handled by staff who know healthcare.
Back Office Support
Billing, collections, prior authorizations, and denials management covered by professionals trained in your specific workflows.
HR and Compliance Support
Staff who understand the regulatory environment your practice operates in and show up already prepared for it.
The TBO Service Hub extends your support beyond staffing into the operational infrastructure your practice needs to grow. Contracting, credentialing, payor relations, and more, led by executives who’ve run these systems from the inside.
Contracting / Payor Relations
Better contracts mean stronger reimbursement and a healthier revenue cycle.
Credentialing
Providers credentialed correctly and on time so your team can remain compliant.
IT Support
Reliable technology support built around the systems your practice runs on.
Social Media & Reputation Management
A consistent online presence and reputation that keeps your practice visible to the patients who need you.
Use our Savings Calculator to compare your current in-house overhead against our specialized remote professionals.
You are able to fill this calculator as many times as you want, each calculation will be sent to your inbox.
Trusted. Trained. Compliant.
THE TBO DIFFERENCE
Staffing shouldn’t slow you down.
It should accelerate your business
Hiring, training, and retaining administrative staff takes time, energy, and resources and every misstep costs you margin and morale. We built TBO to eliminate that burden. Our remote staffing solution is engineered by our experience in the industry and we continuously looking at ways to improve it. We’ve removed the trial-and-error from the hiring process by preparing our people to step into your world already aligned with your systems, workflows, and compliance needs. From day one, they’re equipped to solve problems, support your growth, and strengthen your frontline, without slowing down your back office.
Reduce overhead by up to 40% compared to traditional hires.
Every staff member is trained on the exact systems, workflows, and billing cycles used in your business.
Our team members are available in your time zone, with <1% turnover, so your business doesn’t lose momentum.
Reducing the admin burden on your in-office team, decreases burnout and improve morale.
Raving Reviews:
Client Success Stories
Join the hundreds of businesses getting healthcare trained personnel to cut costs and grow their business.
The Numbers Don’t Lie
Real examples of current client score cards using TBO team members.
The costs involved in hiring, training, and retaining an employee can be expensive and risky, which can be detrimental to office morale, overhead and your bottom line. Entrusting your staffing needs to Tactical Back Office gives you greater control over your staff, HR, profits, and growth.
LESS THAN
1%
Low Turnover
High Retention:
Our advanced training slashes turnover and locks in loyalty.
38
DAYS
DSO and Cash Flow:
Efficient A/R management by our team delivers a solid boost to your cash flow and your financial health.
98%
Client Satisfaction Rate:
Meeting and exceeding client the expectations.
86%
Of Staff College
Educated:
Gain from a knowledgeable team ready to provide assistance
5
YEARS
Average Staff Employment:
The average each TBO staffer stays at a company.
75%
Average Savings Using TBO
Reduce labor costs and boost your revenue.