Logo of Tactical Back Office Personnel featuring a stylized circular design in green and yellow on the left, with the words "TACTICAL" in bold and "BACK OFFICE PERSONNEL" underneath in smaller font on the right.
Logo of Tactical Back Office Personnel featuring a stylized circular design in green and yellow on the left, with the words "TACTICAL" in bold and "BACK OFFICE PERSONNEL" underneath in smaller font on the right.
Logo of Tactical Back Office Personnel featuring a stylized circular design in green and yellow on the left, with the words "TACTICAL" in bold and "BACK OFFICE PERSONNEL" underneath in smaller font on the right.

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RE(move) The Burden of Staffing. 
RE(gain) Control.

Break free from unreliable staff and high turnover, while reducing your overhead. Access highly trained professionals today.​
Get Started

Get the right staff, right now.

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RE(imagine) What Your Day Could Look Like.​

Can you envision a workday focused on growth and innovation instead of paperwork and processes? We have an idea.​

Get the right staff, right now.

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Entrenados,
Calificados y

listos para trabajar. 

(Yes our trainees also speak Spanish.)
Instant access to highly trained, Spanish-speaking virtual staff to enhance your patient care and streamline operations.

Get the right staff, right now.

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“We made more profit in the first 10 months of this fiscal year than we had in the past seven years combined. This was a side effect. We didn’t consider this; it was just about staying afloat and helping customers.”
– Mike Tracey, Aspirus

Get the right staff, right now.

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RE(move)
The Burden
of Staffing.
RE(gain)
Control.

RE(imagine)
What Your Day
Could Look Like.

Entrenados,
Calificados y

listos para trabajar. 

“We made more profit in the first 10 months of this fiscal year than we had in the past seven years combined. This was a side effect. We didn’t consider this; it was just about staying afloat and helping customers.”
– Mike Tracey, Aspirus

Get the right staff, right now.

"*" indicates required fields

Award badge with a dark teal background and white triangle design. Text reads "New Product Award 2023" at the top. "HME Business" is written in white and red at the bottom left.
A round badge with a gold border featuring the text "HME Business New Product Awards 2024." A red ribbon with gold stars is at the bottom of the badge.

We Provide Reliable People & Predictable Performance.

We are solving a problem we have experienced over the past 25 years operating an healthcare business.

Frustrated by traditional staffing solutions, we crafted our own program to train remote employees extensively, ensuring they meet our high standards for customer service without the usual time and cost of recruitment and training.

Award badge with a dark teal background and white triangle design. Text reads "New Product Award 2023" at the top. "HME Business" is written in white and red at the bottom left.
A round badge with a gold border featuring the text "HME Business New Product Awards 2024." A red ribbon with gold stars is at the bottom of the badge.

Get Qualified, Pre-Screened, Trained Personnel.

Our stringent selection process and customized training programs ensure you receive pre-screened, highly-qualified healthcare personnel ready to enhance your service quality and operational efficiency from day one. All personnel are trained over 8 weeks before joining your team.

LEARN MORE
ResMed logo featuring a multicolored, wavy dotted line above the brand name in black text.
Logo of Home Care Pulse featuring a stylized, angular star design in purple and yellow on the left, followed by the words "Home Care Pulse" in black lettering.
Dark blue caduceus symbol with wings on the left side and the words "HIPAA COMPLIANT" in uppercase letters on the right side.
The image displays the Epic Systems Corporation logo, featuring the word "Epic" in bold, red text on a transparent background.
Logo of ChiroTouch featuring a stylized hand with rays emanating from it, followed by the word "ChiroTouch" written in blue and black text.
Logo of Brightree with the word "brightree" in dark blue lowercase letters. Above the text, there are three overlapping squares: one orange and two blue, positioned diagonally.
A black circle against a white background, centered in the image.
Logo of NikoHealth with a stylized "N" made of blue, orange, and red squares on the left, followed by the brand name "NikoHealth" in blue text.

The Numbers Don’t Lie

Real examples of current client score cards using TBO team members.

The costs involved in hiring, training, and retaining an employee can be expensive and risky, which can be detrimental to office morale, overhead and your bottom line. Entrusting your staffing needs to Tactical Back Office gives you greater control over your staff, HR, profits, and growth.

Less Than

9 %

Low Turnover,
High Retention:

Our advanced training slashes turnover and locks in loyalty.

Over

0 %

Exceptional
Payment Ratio:

A stellar 92% collection ratio sharply cuts losses and pumps up profits.

99 %

0% Held Sales:

Our meticulous approach and training programs maintain a 0% held sales statistic for years.

99 %

Minimal
Denial Rates:

Our denial rate are an impressively low 3% ensuring smooth revenue flow.

1

DAYS

DSO and
Cash Flow:

Efficient A/R management by our team delivers a solid boost to your cash flow and your financial health.

0 %

Gross Profit
Margins

Implementing well trained staff enhances efficiency and drives revenue.

0 %

Client
Satisfaction Rate

Meeting and exceeding client the expectations.

0 %

Of Staff College Educated

Gain from a knowledgeable team ready to provide assistance.

1

YEARS

Average Staff Employment

The average each TBO staffer stays at a company.

0 %

Average Savings Using TBO

Reduce labor costs and boost your revenue.

SEE MORE
HOW TACTICAL BACK OFFICE WORKS

Your business is at stake. How can you find the right employees faster, with greater certainty and far less risk?

The costs involved in hiring, training, and retaining an employee can be expensive and risky, which can be detrimental to office morale, overhead and your bottom line. Entrusting your staffing needs to Tactical Back Office gives you greater control over your staff, HR, profits, and growth.

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Lower Costs.
Improved Overhead.

Save on talent, operations and more.

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Highly Educated.
Industry Trained.

Direct access to talent ready to work.

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Higher Retention, Improved Efficiency.

Employee turnover less than 1%.

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Reliable People. Predictable Performance.

They're available to work in your timezone.

Raving Reviews: Client Success Stories

Join the hundreds of businesses getting HME trained personnel
to cut costs and grow their business.

"We had a difficult time recruiting people with the qualification to help us run our business. They found people who were well educated and understood our customers and our business. They made the whole process very simple.”
John W.E.V.P of Sales Management, Shoprider
"The TBO staff were already trained in our industry software and had a great foundation ready to go when they they started. What would normally take eight to twelve weeks for us to train a new employee the TBO team members were able to be trained in four weeks because they already had that foundation.”
Lori FerrieraMerced Medical Supply

Expert Care in Every Conversation

English-fluent virtual medical assistants minimize risks, enhance patient satisfaction, and uphold professional standards, streamlining operations for practices and healthcare providers.
Decrease your overhead. Increase retention.
START HIRING
A person with curly hair wearing a headset and blue scrubs smiles while working at a desk in a brightly lit office. A blurred figure in similar attire is visible in the background.
A woman with curly hair is wearing a headset and a blue shirt, smiling while working at a desk with office supplies. A blurred figure in similar attire is visible in the background, creating a professional atmosphere.
Logo of Tactical Back Office Personnel featuring a stylized circular design in green and yellow on the left, with the words "TACTICAL" in bold and "BACK OFFICE PERSONNEL" underneath in smaller font on the right.

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