Healthcare Virtual Professionals

A Healthcare Virtual Professional collaborates with medical professionals and health insurance companies to ensure seamless communication and service delivery among providers, patients, and healthcare establishments. This role is essential for maintaining efficient patient care operations, accurate health record management, and effective administrative support. 

Key Responsibilities:

  • Manage inbound and outbound calls with patients, healthcare providers, and insurance companies for inquiries, appointment scheduling, and data verification.
  • Exhibit exceptional phone etiquette and professional communication skills.
  • Navigate and update patient medical records using various Electronic Medical Record (EMR) systems.
  • Verify healthcare insurance coverage and eligibility.
  • Provide robust administrative support, including data entry, email and record management, appointment scheduling, and timekeeping.
  • Assist with health promotion activities, explain care plans, facilitate patient admissions, and manage new patient intake processes.
  • Act as the primary liaison between patients and healthcare providers, fostering professional and collaborative relationships.
  • Ensure strict compliance with HIPAA regulations to maintain patient confidentiality and data security. 

Qualifications: 

  • Exceptional verbal and written English communication skills.
  • 1-2 years of experience in a healthcare-related role.
  • Familiarity with medical terminology; a healthcare-related degree is a plus.
  • Proficiency in Google Workspace and/or Microsoft Office.
  • HIPAA certification is highly advantageous.
  • Strong attention to detail, organizational skills, and impartial judgment. 
    Highly adaptable and tech-savvy. 

Why Join Our Team?

We’re committed to taking care of our team members! Some of the benefits that we offer can include:

Generous Rewards:
Annual Bonus / 13th Month Pay – Because your hard work deserves recognition.
Quarterly Performance Incentives – Earn more by delivering excellence every quarter.
Perfect Attendance Bonus – Show up and shine, and we’ll reward you for it!

Comprehensive Health Coverage:
HMO with Dental Coverage – Your health and well-being are our top priorities.

Flexible and Modern Work Environment:
Work From Home Forever – Skip the commute and enjoy work-life balance like never before.
Work with US-Based Clients – Expand your professional horizons and build valuable global connections.

Investing in Your Growth:
Paid Training and Certifications – We support your continuous learning and career development.

Submit Your Application Today!

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