You built a practice or organization that delivers real care to real people. Your team shows up, puts in the work, and earns every dollar of reimbursement your business is owed. The question worth asking is whether your current operation is actually capturing all of it. The revenue opportunity looks different depending on where you sit. DME and HME providers are navigating competitive bidding and shrinking reimbursement windows.
Physician and family practices are managing a payer mix that grows more complex every year. Hospital systems are coordinating credentialing and contracts across departments and service lines. Multi-location dental groups are tracking credentialing across multiple tax IDs. Mental health practitioners are working to get properly paneled with the right commercial payers. Sleep labs are protecting contracts in a tight network environment.
The answer is the same for all of them. There is more revenue available in your existing business than your current infrastructure is positioned to recover. That is where TBO’s Service Hub comes in.
What the Service Hub Actually Does
TBO has spent more than a decade building and operating remote staffing teams inside functioning healthcare businesses. The staff placed with clients are trained for eight to sixteen weeks in a live healthcare environment before day one with any client. They arrive knowing how to work in your systems, communicate with payers, manage denials, and keep the operation moving. Clients report that new TBO staff are productive within two to three days of placement.
The Service Hub extends that same philosophy into higher-order business functions that directly affect your revenue. Payer contracting. Credentialing. Payment auditing and recovery. These are not add-on services built for upsell. They are the natural result of TBO running the same kind of healthcare operation you run, experiencing the same pressure points, and building infrastructure to solve them.
Lauren Barranti, Director of Payor Relations who leads this work, brings over twenty-five years of direct experience managing payer contracts and credentialing at every level of the healthcare system, from large national payer organizations to regional DME providers.
She has sat on both sides of the table. She knows which networks are genuinely closed and which are accessible through the right conversation. She knows which language in a contract signals a problem before it becomes one. That depth of experience is now available to your organization through TBO’s Service Hub.
DME and HME Providers
Your Contracts Deserve a Second Look
If your organization has been operating under the same payer agreements for two or more years without actively reviewing reimbursement performance against contracted rates, there is a strong probability that money is being left behind. Rates loaded incorrectly in the system, underpayments that never triggered a follow-up, and contract language that no longer reflects how your services are delivered are common findings in a payer health review.
TBO’s Service Hub begins with exactly that review for established providers. Before any new contracting initiative, the team audits what you already have, identifies where reimbursement is falling short of what was agreed, and recovers what is owed with documentation and direct payer engagement. For DME and HME operators who have survived years of reimbursement compression, this is often where the most immediate financial impact is found.
Physician and Family Practices
Credentialing That Moves at the Speed of Your Growth
For physician groups and family practices, credentialing delays are a direct revenue constraint. Every provider who is not yet enrolled is a provider who cannot bill. Every enrollment in pending status is money that cannot move. TBO’s Service Hub manages the full credentialing and enrollment process, from Medicare and Medicaid submissions through commercial payer enrollment, and maintains active status across your provider portfolio so that delays and lapses stop being a financial exposure.
For practices that are expanding, adding locations, or onboarding new providers at scale, this kind of active credentialing management is the difference between growth that captures revenue on day one and growth that sits in queue for six months.
Hospital Systems and Enterprise Healthcare Organizations
Enterprise-Level Support Without Enterprise-Level Overhead
Hospital systems and larger healthcare organizations face a scope of payer complexity that smaller practices do not. Multiple departments. Multiple service lines. Contracts that span facility fees, professional fees, and ancillary services, each with their own reimbursement terms and compliance requirements.
Credentialing rosters that include dozens or hundreds of providers across specialties. The administrative infrastructure required to manage all of this at the standard of performance that a health system requires is significant.
TBO’s Service Hub brings the dedicated expertise and the staffing depth to support that complexity without adding the overhead that comes with building those capabilities entirely in-house.
The payer relations team has managed contracting and credentialing at the national level, understands how large payer organizations make network decisions, and knows how to position a health system’s service portfolio in a way that produces results. For hospital systems that want specialized support on specific service lines, contract negotiations, or credentialing initiatives, TBO’s Service Hub operates as a high-capability partner with the experience to perform at that level.
Multi-Location Dental Organizations
Getting Paid Consistently Across Every Location
Multi-location dental organizations face a credentialing and contracting challenge that scales with every new practice added to the group. Fee schedules vary by location and payer. Credentialing must be completed separately for each taxpayer identification number.
Network participation that works in one market may not carry to another. The administrative overhead of managing all of this across a growing group is significant, and the revenue risk of managing it poorly is even more so.
TBO’s Service Hub provides the infrastructure to handle contracting and credentialing across your entire organization, with the consistent follow-through and documentation management that keeps every location properly enrolled and performing against its agreements.
Mental Health Practitioners
Building the Panel Access Your Practice Needs to Grow
Mental health practices face some of the most challenging network access dynamics in healthcare. Panels close frequently. Payers are selective about which providers they credential, particularly for behavioral health services.
The process of getting properly paneled with commercial payers and managed behavioral health organizations requires knowledge of how those networks operate and relationships with the right people inside them. TBO’s Service Hub brings that access. The team understands the landscape for behavioral health credentialing and contracting, knows which entry points are realistic for growing practices, and has the experience to build a credentialing strategy that supports your panel expansion over time rather than leaving you waiting on rejections with no clear path forward.
Sleep Labs
Protecting and Growing What You’ve Built
Sleep diagnostic providers operate in a reimbursement environment that rewards active contract management. Rates shift. Network participation requirements change. Medical groups acting as risk-bearing payer proxies increasingly influence how ancillary providers are reimbursed.
For sleep labs, especially those operating across multiple referral relationships and payer types, proactive contract management is not optional. It is how financially healthy labs stay financially healthy.
TBO’s Service Hub provides ongoing payer relationship management, not just one-time contracting support. The team monitors performance across your payer portfolio, identifies issues before they affect cash flow, and maintains the engagement with payer contacts that keeps your contracts producing what they are supposed to produce.
The Revenue That’s Already There
Every healthcare organization in operation today has revenue that is being earned but not fully captured. Some of it is sitting in underpaid claims. Some of it is delayed by credentialing gaps.
Some of it is locked behind contracts that have not been reviewed in years. Some of it is in networks your organization is qualified to join but has not had the resources or the right contacts to access.
TBO’s Service Hub is built to find that revenue, recover it, and build the infrastructure that keeps your organization capturing what it earns going forward.
Schedule a Discovery Call with TBO. We start with a payer health review that shows you exactly where your revenue stands and where the opportunity is.