HME/DME

Logo for Tactical Back Office Personnel featuring a stylized, circular design resembling a globe, with white text on a dark background.

HME operations don’t fail suddenly, they stall

Tactical Back Office provides trained HME back-office staff — supported by a system designed to keep intake, authorizations, billing, and resupply moving when staffing changes. This is staffing designed to hold under pressure.

See how the system works

Most staffing vendors can show you a resume and a rate.

Very few can show you how work stays consistent after the first departure.

Up to $3000 cost savings per month 

Placement in under 1 week

16 weeks of specialized training

Staffing works when it's protected by structure.

In HME, back-office work is interconnected. When one role slows down, everything downstream waits. Intake delays, authorization backlogs, billing slowdowns and resupply interruptions don’t happen because staff aren’t capable but because there is no system in place to ensure workflows depend on individual knowledge.

Tactical Back Office provides staffing supported by:

  • Pre-placement training in HME workflows
  • Documented intake, auth, billing, and resupply processes
  • Cross-trained coverage
  • Ongoing quality oversight
  • Defined workflow ownership

You’re still getting people. You’re just no longer exposed when someone changes.

ResMed logo featuring a multicolored, wavy dotted line above the brand name in black text.
Logo of Home Care Pulse featuring a stylized, angular star design in purple and yellow on the left, followed by the words "Home Care Pulse" in black lettering.
Dark blue caduceus symbol with wings on the left side and the words "HIPAA COMPLIANT" in uppercase letters on the right side.
The image displays the Epic Systems Corporation logo, featuring the word "Epic" in bold, red text on a transparent background.
Logo of ChiroTouch featuring a stylized hand with rays emanating from it, followed by the word "ChiroTouch" written in blue and black text.
Logo of Brightree with the word "brightree" in dark blue lowercase letters. Above the text, there are three overlapping squares: one orange and two blue, positioned diagonally.
A black circle against a white background, centered in the image.
Logo of NikoHealth with a stylized "N" made of blue, orange, and red squares on the left, followed by the brand name "NikoHealth" in blue text.

SERVICES

The system provides you with pre-trained staff to do the operational work healthcare practices rely on daily, including:

  • Scheduling and patient coordination
  • Insurance and eligibility workflows
  • Intake, documentation, and follow-ups
  • Billing and Claims follow up
  • Administrative and revenue-support functions
  • Quality assurance
  • Posting payments
  • Dispatch

This isn’t individual staffing, it’s the output of a system designed to keep operations moving. For $9.84 per hour per staff member, we handle HR, payroll, and ongoing training.

View our full services
Explore how we can fit into your workflow
A young woman with long black hair, wearing a gray blazer and black top, smiles confidently while standing indoors in a modern, blurred office or café setting.

HOW IT WORKS

01

Speak with us

02

Pick your dental VA

03

Begin work with us

04

Speak with us

Tactical Back Office delivers trained dental staffing — backed by systems that keep work steady through everyday change. HIPAA compliance and cost efficiency, If your practice feels one absence away from disruption, this will resonate.

Book a conversation with our team

FAQ

Your VA works the hours you need, aligned to your time zone.

No long-term contracts. We only require a one month notice period.

Yes. Most of our clients start with one and scale easily as your needs grow.

We replace or cover the role at no extra cost, ensuring continuity.

You get a dedicated VA, backed by a system for continuity and support.

You direct the work. We manage the HR, payroll, training and support.

You get a dedicated staff member backed by a system, not a single individual or a rotating pool.