Logo with a stylized letter "U" in gold and white, encircled by a green and white ribbon. The word "TACTICAL" is written below in bold, white capital letters.

Comprehensive training for Tactical Office Excellence

All personal are required to go through a comprehensive
8-16 week training program to ensure they are ready to join clients teams within days, not weeks. 

What is Tactical U:

From recruitment to retention, TBO’s superior training model refines healthcare staffing. Our stringent selection process and customized training programs ensure clients receive pre-screened, highly qualified healthcare personal ready to enhance service quality and operational efficiency from day one.

We invest heavily in rigorous education and preparation for virtual staffers, significantly improving  their knowledge, capabilities and operational efficiencies of the healthcare practices we serve. Our programs cover industry specific knowledge ensuring our staff are pre-trained in healthcare terminology and regulations. Trainees work in real medical offices prior to onboarding gaining invaluable experience with patients, medical assistants, physicians, mayors and insurance companies. 

A medical professional in blue scrubs reviews documents while sitting at a desk. She is focused, holding a pen in her right hand, with medical equipment visible in the blurred background.
A woman wearing a headset sits at a desk, engaged in a video call on her laptop. She holds a document and smiles, set in a modern office with plants and blurred colleagues in the background.

What do our trainees gain from the training:

  • Technology proficiency
  • Latest healthcare software training for seamless workflow integration
  • Communication skills
  • Task management
  • Document handling
  • Scenario based training
  • E-training modules
  • Interactive classroom settings
    Practical activities 

What’s in it for you

Our 8-16 week training program yields significant benefits including heightens productivity, streamlined efficiency and minimal onboarding requirements. Our investment in the Tactical U training results in long term trust with our clients enabling reduction in overhead, increased customer retention, consistent customer satisfaction and greater revenue and profitability. Our commitment to excellence in training translates directly into tangible business success for our clients.By transforming virtual staffing from a stop-gap measure into a strategic advantage, Tactical U has created a scalable training model that benefits the entire healthcare ecosystem – from providers to patients.
How Tactical U works

Simple enrollment process

Training programs with hands-on practice

Assessment and certification