Thrive in an environment
that is tough to survive in.
Remote working employees that are flexible to your requirements and situation (Full time, part time, project based)
Serving Practices & Provider of All Types & Sizes.
Our virtual medical assistants cater to the unique needs of every Practice and Provider, from small clinics to large healthcare systems.
Full Time
For practices that need consistent, dedicated support, our full-time virtual assistants integrate seamlessly into your daily operations, handling the administrative workload that slows your team down so your staff can focus on patient care.
Part Time
Not every practice needs full-time support, and you shouldn’t have to pay for what you don’t use. Our part-time model gives you skilled, pre-trained professionals at the coverage level that fits your schedule and your budget.
Project Based
Seasonal surge, a credentialing backlog, or a short-term billing push? Our project-based option puts trained healthcare professionals on your specific challenge for as long as you need them, then scales back when the work is done.
Chiropractic Offices
Personalized assistance to align your chiropractic practice with patient needs and operational excellence.
Dental Offices
Enhanced patient care and administrative efficiency with dedicated virtual support for your dental practice.
Sleep Labs
Pre-trained virtual assistants supporting sleep labs with insurance verification, order management, and patient follow-up to keep operations running smoothly.
HME Providers
Specialized support for HME providers to enhance inventory management, patient services, and regulatory compliance.
Medical Offices
Comprehensive virtual assistance services to manage patient flow and back-office tasks seamlessly.
Mental Health
Virtual support designed for behavioral health practices, handling insurance verification, patient intake, and scheduling so clinicians can stay focused on patient care.
Specialty Clinics
Dedicated support to enhance patient engagement and clinic efficiency, tailored for the unique needs of specialized healthcare services.
Veterinary Clinics
Expert virtual support to handle the unique demands of veterinary care, from appointment scheduling to supply management.
Get expert remote support across all facets of your healthcare business.
Streamline operations with meticulous data entry, organized filing, and comprehensive chart management to keep patient records up-to-date and easily accessible.
Enhance operational efficiency with scheduling, diagnostic coordination, and communication management, ensuring every message is handled with care.
Our services streamline patient registration and order processing, ensuring a smooth onboarding with complete medical documentation and compliance.
Our accounts receivable management, patient collections, and bookkeeping services ensure a healthy cash flow and accurate financial reporting.
Secure revenue with diligent prior authorization, timely billing completion, and a follow-up system designed to minimize delays and maximize reimbursement.
Elevate patient satisfaction with dedicated coordinators focused on confirming appointments, managing resupply needs, and nurturing ongoing patient relationships.
Ensure every call is promptly attended to with our dispatcher services, offering a reliable point of contact for all patient or service coordination inquiries.
Specialized in healthcare logistics, our team efficiently processes hospice and resupply orders, ensuring timely and accurate support for ongoing patient care needs.
Why Choose Tactical Back Office:
A Clear Comparison to Inform Your Decision
At TBO we understand that selecting the right support partner is more than a logistical choice, it’s a strategic one. Whether you’re looking to streamline operations, reduce overhead, or unlock growth potential, the decision comes down to more than just price. It’s about people, performance, and partnership.
This comparison sheet is designed to provide a clear, side-by-side view of how TBO stacks up against other providers in the virtual staffing space. Explore how TBO delivers not only tactical support, but also strategic value—so you can focus on the work that drives your business forward.
Features
Tactical Back Office
Other Staffing Firms
Education Program
Comprehensive training tailored to your industry (Tactical U)
Basic training.
Staff Training/Education
& Experience
In house training program: up to 16 weeks
2 weeks basic training
Staffing Model
Remote/flexible Up to 75% savings
Many offer traditional in office staffing
Office Commute
0 hours = constantly connected
2+ hour commute each way to the office a day = Burnout
Industry Focus
Healthcare
Various
Industry Experience
Only staffing firm in U.S. that owns and operates an HME business
Generic BPO service provider
Pricing Structure
Transparent pricing,
no long term contracts
Many require long-term commitments or bundled pricing
Cost Savings
Absorbs the cost of screening, training, and onboarding.
Only covers two weeks of training
Recruitment and Vetting
Stringent selection process, pre-screened, highly qualified healthcare personnel trained to TBO standards
Limited screening and job board hires (Warm bodies)
Employee Retention
Highest retention rates in the industry. Low Turnover rates: less than 1%
Turnover rates average 35%-45%
Average Staff Duration
5 years or longer duration reducing business disruption
Shorter average employment duration often leading to business instability
Risk Reduction
Minimized Risk due to providing trained, vetted personnel quickly reducing downtime
Higher risk due to higher turnover, constant rehiring and training.
Business Solutions
Customized and tailored to your specific needs
One size fits all approach
Leadership
CEO and Founder is personally involved in ensuring that the level of client service is maintained at the highest level possible
Many firms ownership do not interact with clients, do not personally oversee the management of those accounts and rely on executives.
Tactical
Back Office
Other
Staffing Firms
Education Program
Comprehensive training tailored to your industry (Tactical U)
Basic training.
Staff Training/Education & Experience
In house training program: up to 16 weeks
2 weeks basic training
Staffing Model
Remote/flexible Up to 75% savings
Many offer traditional in office staffing
Office Commute
0 hours = constantly connected
2+ hour commute each way to the office a day = Burnout
Industry Focus
Healthcare
Various
Industry Experience
Only staffing firm in U.S. that owns and operates an HME business
Generic BPO service provider
Pricing Structure
Transparent pricing,
no long term contracts
Many require long-term commitments or bundled pricing
Cost Savings
Absorbs the cost of screening, training, and onboarding.
Only covers two weeks of training
Recruitment and Vetting
Stringent selection process, pre-screened, highly qualified healthcare personnel trained to TBO standards
Limited screening and job board hires (Warm bodies)
Employee Retention
Highest retention rates in the industry. Low Turnover rates: less than 1%
Turnover rates average 35%-45%
Average Staff Duration
5 years or longer duration reducing business disruption
Shorter average employment duration often leading to business instability
Risk Reduction
Minimized Risk due to providing trained, vetted personnel quickly reducing downtime
Higher risk due to higher turnover, constant rehiring and training.
Business Solutions
Customized and tailored to your specific needs
One size fits all approach
Leadership
CEO and Founder is personally involved in ensuring that the level of client service is maintained at the highest level possible
Many firms ownership do not interact with clients, do not personally oversee the management of those accounts and rely on executives.
"*" indicates required fields
© Tactical Back Office. All rights reserved.