Green and yellow globe logo with the works TACTICAL BACK OFFICE PERSONNEL printed to the its right

The future of healthcare staffing is virtual, cost-effective, and reliable.

We Provide Reliable People & Predictable Performance.

We are solving a problem we have experienced over the past 25 years operating an healthcare business.

Frustrated by traditional staffing solutions, we crafted our own program to train remote employees extensively, ensuring they meet our high standards for customer service without the usual time and cost of recruitment and training.

Get Qualified, Pre-Screened, Trained Personnel.

Our stringent selection process and customized training programs ensure you receive pre-screened, highly-qualified healthcare personnel ready to enhance your service quality and operational efficiency from day one. All personnel are trained over 8 weeks before joining your team.

The Numbers Don’t Lie

Real examples of current client score cards using TBO team members.

The costs involved in hiring, training, and retaining an employee can be expensive and risky, which can be detrimental to office morale, overhead and your bottom line. Entrusting your staffing needs to Tactical Back Office gives you greater control over your staff, HR, profits, and growth.

Less Than

9 %

Low Turnover,
High Retention:

Our advanced training slashes turnover and locks in loyalty.

Over

0 %

Exceptional
Payment Ratio:

A stellar 92% collection ratio sharply cuts losses and pumps up profits.

99 %

0% Held Sales:

Our meticulous approach and training programs maintain a 0% held sales statistic for years.

99 %

Minimal
Denial Rates:

Our denial rate are an impressively low 3% ensuring smooth revenue flow.

1

DAYS

DSO and
Cash Flow:

Efficient A/R management by our team delivers a solid boost to your cash flow and your financial health.

0 %

Gross Profit
Margins

Implementing well trained staff enhances efficiency and drives revenue.

0 %

Client
Satisfaction Rate

Meeting and exceeding client the expectations.

0 %

Of Staff College Educated

Gain from a knowledgeable team ready to provide assistance.

1

YEARS

Average Staff Employment

The average each TBO staffer stays at a company.

0 %

Average Savings Using TBO

Reduce labor costs and boost your revenue.

HOW TACTICAL BACK OFFICE WORKS

Your business is at stake. How can you find the right employees faster, with greater certainty and far less risk?

The costs involved in hiring, training, and retaining an employee can be expensive and risky, which can be detrimental to office morale, overhead and your bottom line. Entrusting your staffing needs to Tactical Back Office gives you greater control over your staff, HR, profits, and growth.

icon of graphic with dollar sign and arrowing pointing down.

Lower Costs.
Improved Overhead.

Save on talent, operations and more.

icon of graduation cap

Highly Educated.
Industry Trained.

Direct access to talent ready to work.

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Higher Retention, Improved Efficiency.

Employee turnover less than 1%.

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Reliable People. Predictable Performance.

They're available to work in your timezone.

Raving Reviews: Client Success Stories

Join the hundreds of businesses getting HME trained personnel
to cut costs and grow their business.

Expert Care in Every Conversation

English-fluent virtual medical assistants minimize risks, enhance patient satisfaction, and uphold professional standards, streamlining operations for practices and healthcare providers.
Decrease your overhead. Increase retention.