Tactical Back Office


Personnel for less…A Lot Less!!

We offer Labor Savings Support in the following tasks


• Certificate of Medical Necessity(CMN)
Collection and Filing
• Prior Authorization Requests
• Posting
• Government A/R Aging
• Private Payor A/R Aging
• Confirmations
• Chart Collection and Completion
• Held Billing
• Patient Intake Processing
• Scheduling

• Dispatch/Logistics
• Patient Equipment Troubleshooting
• Personal assistant
• Bookkeeping
• Operator/Phone Wrangler
• Fax Wrangler
• Chat/INFO/Social Media Process Management
• Sales Support
• Patient Collections Support
• We cant think of anything else right now but will add to the list when we do!

Personnel is ideal in the following professional environments:


• Physician offices
• Sleep Labs
• Durable Medical Equipment companies
• Physical Therapy Offices

• Occupational Offices
• Billing services
• Accounting/Bookkeeping
• and just about anything else you need help with

Why Tactical Back Office?


• Experienced California-Based HME/DME/Sleep Lab Executive Team
• Husband and Wife ownership working in HME/DME/Homecare since 1996
• Outstanding KPI’s achieved with our Philippine teams
• Phenomenal savings realized in our previously owned HME/DME/Sleep Lab companies
• Very Low Turnover (less than 5%)
• High Standard of Team Training and Performance
• Intimate knowledge of what it takes to survive in a Competitive Bid/Price Compression environment
• Pragmatic approach to best practice operational leadership
• Interview your candidate prior to commitment.

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