Dental

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When staffing slips, your dental office feels it immediately.

Most dental practices run tight clinical operations—but fragile administrative ones. When scheduling, billing, and follow-ups rely on individuals instead of structure, consistency disappears.Tactical Back Office provides trained dental back-office staff supported by a system designed to keep scheduling, billing, and insurance work consistent even when people change.

This is staffing with continuity built in.

See how the system works

Staffing shouldn’t disrupt patient flow.

TBO staffing creates refinement, predictability in operations.

Up to $3000 cost savings per month 

Placement in under 1 week

16 weeks of specialized training

Staffing works better through a supported System.

Dental practices don’t struggle because they hire poorly. They struggle because back-office knowledge is fragile. When a coordinator leaves or calls out, schedules wobble, insurance follow-ups stall, and billing slows. Phones get backed up. Claims sit untouched. Patients feel the friction immediately.

Tactical Back Office staffs dental roles differently.

Every role is supported by:

  • Training completed before placement
  • Standardized workflows for dental operations
  • Cross-trained coverage
  • Ongoing quality oversight
  • Clear accountability

You’re still getting people  you’re just no longer exposed when someone changes. If the staff member you selected isn’t the right fit, we’ll replace them at no extra charge.

Eaglesoft logo with teal square and white circular shapes on the left, and the words “eaglesoft a Patterson Technology” in gray script and print on the right.
The Dentrix logo features the word "DENTRIX" in bold, navy blue uppercase letters, with a curved mint green line crossing through the "X.
Open Dental Software logo, with the word "Opendental" in large text and "software" in smaller text below, both in blue and green colors.
Blue caduceus symbol accompanied by the text "HIPAA Compliant" on the right.
ResMed logo featuring a multicolored, wavy dotted line above the brand name in black text.
Logo of Home Care Pulse featuring a stylized, angular star design in purple and yellow on the left, followed by the words "Home Care Pulse" in black lettering.
Dark blue caduceus symbol with wings on the left side and the words "HIPAA COMPLIANT" in uppercase letters on the right side.
The image displays the Epic Systems Corporation logo, featuring the word "Epic" in bold, red text on a transparent background.
Logo of ChiroTouch featuring a stylized hand with rays emanating from it, followed by the word "ChiroTouch" written in blue and black text.
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Most staffing vendors can show you a resume and a rate.

Very few can show you how work stays consistent after the first departure.

SERVICES

The system provides you with pre-trained staff to do the operational work healthcare practices rely on daily, including:

  • Scheduling and patient coordination
  • Insurance and eligibility workflows
  • Intake, documentation, and follow-ups
  • Billing and Claims follow up
  • Administrative and revenue-support functions
  • Quality assurance
  • Posting payments
  • Dispatch

This isn’t individual staffing, it’s the output of a system designed to keep operations moving. For $9.84 per hour per staff member, we handle HR, payroll, and ongoing training.

View our full services
Explore how we can fit into your workflow

HOW IT WORKS

01

Speak with us

02

Pick your dental VA

03

Set a start date

04

Begin work with us

A young woman smiling and working at a computer in a modern office, with potted plants on the desk and sunlight coming through window blinds in the background.

Tactical Back Office delivers trained dental staffing — backed by systems that keep work steady through everyday change. HIPAA compliance and cost efficiency, If your practice feels one absence away from disruption, this will resonate.

Book a conversation with our team

FAQ

Your VA works the hours you need, aligned to your time zone.

No long-term contracts. We only require a one month notice period.

Yes. Most of our clients start with one and scale easily as your needs grow.

We replace or cover the role at no extra cost, ensuring continuity.

You get a dedicated VA, backed by a system for continuity and support.

You direct the work. We manage the HR, payroll, training and support.

You get a dedicated staff member backed by a system, not a single individual or a rotating pool.